Since Conversatio Morum is dedicated to Technology, Theology and Missiology we are taking time to talk about Church Relationship Management in Church (CRM in church) systems. When dealing with new visitors the most effective point of retention (i.e. having them come a second/third time and getting them to stay long-term), is follow-up. One of the biggest questions I find myself asking is “How do we get better at not letting visitors slip through the cracks?” “How do I make involvement in the life of a church easier?” Continue reading →

At the beginning of the year the staff of the church I serve in sat down and began to develop a strategy for the next 12 – 18 months. This has caused some extra work on my end, due to my ability with systems and structures. One of the main things that we put on our priority list is tackling how to get people involved beyond their first visit. We’ve definitely improved on our ability to get people into the front door. However, we need to adjust our follow-up and involvement processes. Continue reading →